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Visit Our Store At SM CIty Fairview
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FAQs
Rockwell Powerplant Mall, P1
SM Fairview, Lower Ground
GH Mall, Lower Ground
North Edsa City Center, Level 2
For orders Inside metro manila 1–2 days, We do not deliver on Sunday ***
For orders outside of metro manila
5–7 days ***
For same-day deliveries (Metro Manila Only) contact our messenger or 0917 125 2215, Same-day delivery hours 9-5, Monday-Friday
(Free shipping And COD is not applicable for same-day delivery)
Credit/Debit Card, Gcash, GrabPay, OTC or coins.ph, Maya, BPI Online, Unionbank Online and COD for orders inside metro manila
- Metro Manila Orders: Customers within Metro Manila can request both a return and a refund.
- Outside Metro Manila Orders: Customers outside Metro Manila are eligible for a refund only.
- Return Window: Items can be returned within 7 days of delivery, even if opened, as long as the product is unused or defective.
- Refund Process: Refunds will be processed within 7-14 business days after the returned product is picked up (for Metro Manila) or upon verification (for outside Metro Manila orders).
For assistance, please contact our customer support team, and we will arrange a pickup for Metro Manila returns.
